分类 "成功之道" 的存档.

苹果CEO斯蒂夫 乔布斯在斯坦福大学毕业典礼上的演讲。

      这一段时间在看CCTV-1晚上播出的《我们》,里面穿插播放了苹果CEO斯蒂夫 乔布斯的演讲,虽然不很长,但非常精彩,对事业、人生的思考很深。演讲是2005年的,演讲现场有不少笑声,但也有不少人因为他的演讲而留下了泪水–为他对病魔不屈的抗争和勇敢的精神所深深感动。个人认为他的演讲视频和演讲稿都极具收藏价值,特别是最后一段引用的一句话:"Stay Hungry, Stay Foolish"尤为经典。
      现在把他的演讲视频和中英文演讲内容整理出来,分享给大家。
      请注意这个视频是分两段的,第一段结束后会自动播放第二段。

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      英文演讲原稿:

引用内容 引用内容
  I am honored to be with you today at your commencement from one of the finest universities in the world. I never graduated from college. Truth be told, this is the closest I've ever gotten to a college graduation. Today I want to tell you three stories from my life. That's it. No big deal. Just three stories.
  The first story is about connecting the dots.
  I dropped out of Reed College after the first 6 months, but then stayed around as a drop-in for another 18 months or so before I really quit. So why did I drop out
  It started before I was born. My biological mother was a young, unwed college graduate student, and she decided to put me up for adoption. She felt very strongly that I should be adopted by college graduates, so everything was all set for me to be adopted at birth by a lawyer and his wife. Except that when I popped out they decided at the last minute that they really wanted a girl. So my parents, who were on a waiting list, got a call in the middle of the night asking: "We have an unexpected baby boy; do you want him " They said: "Of course." My biological mother later found out that my mother had never graduated from college and that my father had never graduated from high school. She refused to sign the final adoption papers. She only relented a few months later when my parents promised that I would someday go to college.
  And 17 years later I did go to college. But I naively chose a college that was almost as expensive as Stanford, and all of my working-class parents' savings were being spent on my college tuition. After six months, I couldn't see the value in it. I had no idea what I wanted to do with my life and no idea how college was going to help me figure it out. And here I was spending all of the money my parents had saved their entire life. So I decided to drop out and trust that it would all work out OK. It was pretty scary at the time, but looking back it was one of the best decisions I ever made. The minute I dropped out I could stop taking the required classes that didn't interest me, and begin dropping in on the ones that looked interesting.
  It wasn't all romantic. I didn't have a dorm room, so I slept on the floor in friends' rooms, I returned coke bottles for the 5 deposits to buy food with, and I would walk the 7 miles across town every Sunday night to get one good meal a week at the Hare Krishna temple. I loved it. And much of what I stumbled into by following my curiosity and intuition turned out to be priceless later on. Let me give you one example:
  Reed College at that time offered perhaps the best calligraphy instruction in the country. Throughout the campus every poster, every label on every drawer, was beautifully hand calligraphed. Because I had dropped out and didn't have to take the normal classes, I decided to take a calligraphy class to learn how to do this. I learned about serif and san serif typefaces, about varying the amount of space between different letter combinations, about what makes great typography great. It was beautiful, historical, artistically subtle in a way that science can't capture, and I found it fascinating.
  None of this had even a hope of any practical application in my life. But ten years later, when we were designing the first Macintosh computer, it all came back to me. And we designed it all into the Mac. It was the first computer with beautiful typography. If I had never dropped in on that single course in college, the Mac would have never had multiple typefaces or proportionally spaced fonts. And since Windows just copied the Mac, its likely that no personal computer would have them. If I had never dropped out, I would have never dropped in on this calligraphy class, and personal computers might not have the wonderful typography that they do. Of course it was impossible to connect the dots looking forward when I was in college. But it was very, very clear looking backwards ten years later.
  Again, you can't connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.
  My second story is about love and loss.
  I was lucky — I found what I loved to do early in life. Woz and I started Apple in my parents garage when I was 20. We worked hard, and in 10 years Apple had grown from just the two of us in a garage into a $2 billion company with over 4000 employees. We had just released our finest creation — the Macintosh — a year earlier, and I had just turned 30. And then I got fired. How can you get fired from a company you started Well, as Apple grew we hired someone who I thought was very talented to run the company with me, and for the first year or so things went well. But then our visions of the future began to diverge and eventually we had a falling out. When we did, our Board of Directors sided with him. So at 30 I was out. And very publicly out. What had been the focus of my entire adult life was gone, and it was devastating.
  I really didn't know what to do for a few months. I felt that I had let the previous generation of entrepreneurs down – that I had dropped the baton as it was being passed to me. I met with David Packard and Bob Noyce and tried to apologize for screwing up so badly. I was a very public failure, and I even thought about running away from the valley. But something slowly began to dawn on me — I still loved what I did. The turn of events at Apple had not changed that one bit. I had been rejected, but I was still in love. And so I decided to start over.
  I didn't see it then, but it turned out that getting fired from Apple was the best thing that could have ever happened to me. The heaviness of being successful was replaced by the lightness of being a beginner again, less sure about everything. It freed me to enter one of the most creative periods of my life.
  During the next five years, I started a company named NeXT, another company named Pixar, and fell in love with an amazing woman who would become my wife. Pixar went on to create the worlds first computer ani
mated feature film, Toy Story, and is now the most successful animation studio in the world. In a remarkable turn of events, Apple bought NeXT, I returned to Apple, and the technology we developed at NeXT is at the heart of Apple's current renaissance. And Laurene and I have a wonderful family together.
  I'm pretty sure none of this would have happened if I hadn't been fired from Apple. It was awful tasting medicine, but I guess the patient needed it. Sometimes life hits you in the head with a brick. Don't lose faith. I'm convinced that the only thing that kept me going was that I loved what I did. You've got to find what you love. And that is as true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle. As with all matters of the heart, you'll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don't settle.
  My third story is about death.
  When I was 17, I read a quote that went something like: "If you live each day as if it was your last, someday you'll most certainly be right." It made an impression on me, and since then, for the past 33 years, I have looked in the mirror every morning and asked myself: "If today were the last day of my life, would I want to do what I am about to do today " And whenever the answer has been "No" for too many days in a row, I know I need to change something.
  Remembering that I'll be dead soon is the most important tool I've ever encountered to help me make the big choices in life. Because almost everything — all external expectations, all pride, all fear of embarrassment or failure – these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.
  About a year ago I was diagnosed with cancer. I had a scan at 7:30 in the morning, and it clearly showed a tumor on my pancreas. I didn't even know what a pancreas was. The doctors told me this was almost certainly a type of cancer that is incurable, and that I should expect to live no longer than three to six months. My doctor advised me to go home and get my affairs in order, which is doctor's code for prepare to die. It means to try to tell your kids everything you thought you'd have the next 10 years to tell them in just a few months. It means to make sure everything is buttoned up so that it will be as easy as possible for your family. It means to say your goodbyes.
  I lived with that diagnosis all day. Later that evening I had a biopsy, where they stuck an endoscope down my throat, through my stomach and into my intestines, put a needle into my pancreas and got a few cells from the tumor. I was sedated, but my wife, who was there, told me that when they viewed the cells under a microscope the doctors started crying because it turned out to be a very rare form of pancreatic cancer that is curable with surgery. I had the surgery and I'm fine now.
  This was the closest I've been to facing death, and I hope its the closest I get for a few more decades. Having lived through it, I can now say this to you with a bit more certainty than when death was a useful but purely intellectual concept:
  No one wants to die. Even people who want to go to heaven don't want to die to get there. And yet death is the destination we all share. No one has ever escaped it. And that is as it should be, because Death is very likely the single best invention of Life. It is Life's change agent. It clears out the old to make way for the new. Right now the new is you, but someday not too long from now, you will gradually become the old and be cleared away. Sorry to be so dramatic, but it is quite true.
  Your time is limited, so don't waste it living someone else's life. Don't be trapped by dogma — which is living with the results of other people's thinking. Don't let the noise of others' opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.
  When I was young, there was an amazing publication called The Whole Earth Catalog, which was one of the bibles of my generation. It was created by a fellow named Stewart Brand not far from here in Menlo Park, and he brought it to life with his poetic touch. This was in the late 1960's, before personal computers and desktop publishing, so it was all made with typewriters, scissors, and polaroid cameras. It was sort of like Google in paperback form, 35 years before Google came along: it was idealistic, and overflowing with neat tools and great notions.
  Stewart and his team put out several issues of The Whole Earth Catalog, and then when it had run its course, they put out a final issue. It was the mid-1970s, and I was your age. On the back cover of their final issue was a photograph of an early morning country road, the kind you might find yourself hitchhiking on if you were so adventurous. Beneath it were the words: "Stay Hungry. Stay Foolish." It was their farewell message as they signed off. Stay Hungry. Stay Foolish. And I have always wished that for myself. And now, as you graduate to begin anew, I wish that for you.

      中文翻译稿:

引用内容 引用内容
      (斯坦福)是世界上最好的大学之一,今天能参加各位的毕业典礼,我备感荣幸。(尖叫声)我从来没有从大学毕业,说句实话,此时算是我离大学毕业最近的一刻。(笑声)今天,我想告诉你们我生命中的三个故事,并非什么了不得的大事件,只是三个小故事而已。

      第一个故事,是关于串起生命中的点点滴滴。(原文为“connecting the dots”指一种小游戏:把标有序列号的点连起来,就构成一幅图画——译注)

      我在里德大学呆了6个月就退学了,但之后仍作为旁听生混了18个月后才最终离开。我为什么要退学呢?

      故事要从我出生之前开始说起。我的生母是一名年轻的未婚妈妈,当时她还是一所大学的在读研究生,于是决定把我送给其他人收养。她坚持我应该被一对念过大学的夫妇收养,所以在我出生的时候,她已经为我被一个律师和他的太太收养做好了所有的准备。但在最后一刻,这对夫妇改了主意,决定收养一个女孩。侯选名单上的另外一对夫妇,也就是我的养父母,在一天午夜接到了一通电话:“有一个不请自来的男婴,你们想收养吗?”他们回答:“当然想。”事后,我的生母才发现我的养母根本就没有从大学毕业,而我的养父甚至连高中都没有毕业,所以她拒绝签署最后的收养文件,直到几个月后,我的养父母保证会把我送到大学,她的态度才有所转变。

      17年之后,我真上了大学。但因为年幼无知,我选择了一所和斯坦福一样昂贵的大学,(笑声)我的父母都是工人阶级,他们倾其所有资助我的学业。在6个月之后,我发现自己完全不知道这样念下

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《拒绝平庸–成为杰出人才要做的81件事》下载

绝对是一本不可多得的好书,我目前只读了其中的一部分,觉得很不错特地在这里推荐给大家,如果你的心中充满了理想且欲打破现实生活的平庸,此书一定不可错失。
如果您还不知道这是一本怎样的书,请看作者的序言:

引用内容 引用内容
序言

人类最终最深切地渴望是成为一个重要人物的感觉,每个人内心深处都在追求和渴望成功和快乐,都在逃避和拒绝失败和创伤。我相信每个人内心都有一颗不平凡的心在跳动。
  人生是一种信念的结果,信念是你相信什么或是不相信什么,它都会成为现实。你相信自己是成功的,那你就是成功的,你的言谈举止会协助你达成这个目标。你相信自己是平庸的,那你就是平庸的,你的言谈举止也会协助你达成这个目标。
  拒绝平庸也是一种观念,一种心态,你的观念是接受拒绝平庸,那么你的人生就会变成拒绝平庸,反之亦然。观念改变,行动才会改变,行动改变,结果才会改变。每一个人的结果改变那么他所在的家庭就会改变,每个家庭的结果改变,社会才会改变,社会的结果改变,国家才会改变。个人变成拒绝平庸,国家才会变成拒绝平庸。所以,先要培养自己拒绝平庸的观念,然后再培养拒绝平庸的行动。事实上,每个人都具备拒绝平庸的条件和资源,只要你愿意拒绝平庸并且愿意为此付出行动。
  托尔斯泰说:“我劝所有的人都要想到自己的翅膀,要向上高飞。”每个人都要记住“自己的翅膀”,也要相信自己有“向上高飞”的能力。
  诺贝尔说:“生命那是自然付给人类去雕琢的宝石。”
  一个人的成功或是平庸,全由自己来雕琢。伟大或是渺小,高尚或是卑劣,也全都由你自己。
  一个国家、一个社会、一个企业或是一个家庭,都是由“人”组成,如果组成这个国家、社会、企业或是家庭的每个人都是杰出的,那么这个国家、社会、企业、家庭成为杰出的可能性就要大得多。
  国强则民富,民富则国强。如果一个国家多一些社会慈善机构,少一些社会救助站,多一些乐于助人,少一些杀人    越货……。每个人都努力提升自己的能力,提高自己的生活水平,做到人尽其才,物尽其用。如果真是这样,那将是多么美好的事情。
  我们每个人作为企业的一员,国家的一份子,有责任有义务为企业的强大和国家的繁荣贡献自己全部热情和才能,拒绝做个平庸的人。我们每个人都要做企业或国家的资源,而不要做企业或国家的负债。在推动企业的进步和国家的发展上,是加法而不是减法,是推力而不是阻力。
  贫穷不是我们的社会,平庸更不是我们的社会。
  一个人的人生最大意义是贡献社会,回报国家。
  一个人的最大价值是自己成为一个对社会有用的人,成为一个对他人有帮助的人。
  本书是作者多年来访问和研习国内外杰出人士成功背景和成功方法的结果。当然本书也只是作者一家之言,重在抛砖引玉。再者限于作者学识,错误和纰漏之处在所难免,恳请方家和读者朋友不吝指教。
  祝愿读者朋友拒绝平庸,打破卓越的瓶颈。
  再一次谢谢你们,是你们成就了我的生命和追求。

天宇
2004.12.20

下载文件 点击下载《拒绝平庸–成为杰出人才要做的81件事》

注:仅作个人研究、学习之用,不得用于任何商业用途;版权归本书作者、出版社所有。

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不好意思能值多少钱

       来源:《特别关注》杂志  
      路过花店时,花香使你下意识地在门前站了站,心里根本没想买花,却被卖花人的热情从门外拉到了门里。对方热情的介绍,使你不买一盆就会觉得对不起人家,你实在不好意思就那么两手空空地转身就走。于是,无心买花的你,竟然抱了一盆花出来。

    你走在街上,身边突然传来叫你的声音,称你是大老板、大领导、大人物。问能不能麻烦你一下,给你擦擦鞋?你本来没想要擦鞋,但对方却告诉你是免费的。尽管你知道不可能是免费的,但对方连珠炮似的肯求和奉承弄得你很不好意思,不就是擦个鞋吗?于是你只能听便,伸出一只脚……

    平日去逛商店,在一件商品前,你无意识地站了站,可能是走累了,不留意间,好心而热情的售货员却已经跟你说了一堆这个产品如何好的话,弄得你只能赔笑,随声附和。不过你绝没有想买的意思。但最后你竟然还是掏了钱,不然你会觉得欠了对方什么,心里怎么也不落忍。

    到饭馆吃饭,伙计不厌其烦地给你推销本店的特色菜,本来菜已上够,但伙计的热情让你失去了主意,最后你只好同意加一个尝尝。

    以上这些事,每一个人几乎都遭遇过。在心理学上,“不好意思”是一种无法确定的情绪。这个情绪会被别人所操纵,最终使你做出不情愿的决定,即被动的选择。

    在西方的零售业中,“不好意思”是服务人员常常利用的一种手段,一门重要的攻关课题。对方就是要把你弄得“不好意思”,然后让你掏钱。

    推销人员的所有介绍,其实都不重要,真正让你掏钱的是那种让你不好意思的热情。在推销中,销售人员千方百计让你进入“不好意思”的陷阱。这时你的脚步会被一种无形的绳索缠住,使你进退两难,最后达到卖的目的。

    在西方商业销售的统计中,利用顾客的“不好意思”所成功推销的产品,占到销售总量的百分之三十以上。也就是说,在人们掏钱买商品时,其中百分之三十的成交量,是人们“不好意思”的心理在起作用,而不一定是真的对那件商品感兴趣。

    西方国家的商品销售方式,常常是以直销为主。在直销的过程中,推销人员利用的正是人们“不好意思”的心理,这是推销商品的一大特征.“不好意思”值多少钱?在美国的商业销售的统计中,人们因为“不好意思”花的钱,每年都要占到几个亿,甚至更多。

    人是有七情六欲的,没有一个人能在这一生里总是“好意思”。因此,我们为自己的“不好意思”便要不断地付出金钱,几百元,上千元,甚至上万元的都有。这真是一个有趣的现象。

    为什么说在买房子、买汽车中,人们首先要冷静,就是因为潜意识一再告诉我们,绝不能带着“不好意思”的心理去购买如此的大件商品。尽管如此,在买车、买房子的选择中,“不好意思”的成分仍然是存在的。

    “不好意思”的理论在西方已经被商业界人士广泛地掌握。销售人员在销售中,首先就是要千方百计地让你“不好意思”起来。一旦顾客处于“不好意思”的境地,销售人员就好办了。就是凭着你的这个“不好意思”,人家才能有钱赚。赚的就是你“不好意思”的钱!

    正是基于这一点,西方国家的消费者总是要比中国的消费者更理智、更冷静。他们通常注意的不光是商品的质量,还有自己买商品时的心态,尽量不使自己陷入“不好意思”的境地。

    中国人到了国外都是消费高手,大把花钱的主儿。这个总让外国人吃惊,认为中国人很有钱。其中“爱面子”和“不好意思”的成分起了很大的作用。

    “不好意思”的心理,在购买商品时,直接会转换为金钱的流失。中国人“爱面子”的心理肯定还会推波助澜,水涨船高。如果统计,中国的商家因此赚的钱,大概该是排在世界的前几位吧。

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《七天学会时间管理》下载

      题记:此书由我在网上下载回来,但发现它做了文档保护,不能选中,不能复制编辑。
      刚巧当时装了Ubuntu8.04,里面自带一个openoffice(简称OO),后来我又装了一个Linux下的WPS,先用WPS打开,发现不能突破它的保护;然后用OO打开发现没有任何限制。Oh yeah,就是它了,现在把它贡献出来,有耐心读完并按其中的指导方法做完练习,对个人的时间管理大有益处。
      博主0point注:本书只限于个人学习研究之用,不得用于任何商业用途。
下载文件 点击下载《七天学会时间管理》

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一支雪茄买下德国企业

在德国,几乎每两天诞生一家中国公司。目前,已有七百余家中国全业落户德国。  

    500万元换教训

    上世纪 90年代中期,蒋洲从国内一所大学毕业。他的父亲是上海的民营企业家。  

    不久,蒋洲成立了一家名为“华鹏的贸易”公司。  

    此时,商机开始出现,德国家庭使用饮料机,内部有一个制造二氧化碳的小钢瓶,需求量非常大。蒋洲发现上海企业有能力生产。权瓶,且造价低廉。他积极参与竞标,因为报价很低,他顺利地接到一笔价值 100万马克的订单。折合500万元人民币。第一笔买卖就赢得如此大的订单,蒋洲有点飘飘然。

    钢瓶运到德国,客户要求退货,因为钢瓶经过海上运输,发生一定的生绣现象。如果是东南亚客户,压压价,就可以卖了。德国人坚决不要。这批货只好运回上海。

    钱没赚到,反而背上沉重的债务。认真思考父亲的教诲:“这次失败.在于缺乏对德国市场的全面了解。再者就是对产品生产与运输难度了解不足,犯的都是低级错误”  

    为解决钢瓶在运输途中受潮问题。蒋洲请了两名德国技术专家,到上海钢瓶工厂进行技术攻关,产品质量迅速提高,加上价格优势后.蒋洲在德国钢瓶压力容器行业里.越来越受关注,他从上海发到的德国的钢瓶,被广泛用于当地工商业中。  

    一支雪茄买工厂

    生意做大了,各类钢瓶订单纷至沓来。产品从上海运至汉堡,周期较长,往往满足不了顾客的需求。有了一定积累的蒋洲,决定在德国设立中国的工厂。

    柏林以西80公里的勃兰登堡洲,有一个2.7万人的拉特诺小镇,有一家德国著名钢瓶制造企业——威尔茨压力钢瓶厂,曾是东德的国有企业,工人素质高,设备先进。2003年初,威尔茨公司因投资失误,无力还贷,申请破产。  

    蒋洲清楚地意识到,威尔茨将是自己登陆欧洲的桥头堡。盯上威尔茨这块“肥肉”的,还有美、日、德的同行。  

    根据当地法律规定,企业破产后,由有关机构指派破产管理人处理遗留问题。因此,取得破产管理人詹姆斯先生的信任十分重要。  

    电气高级工程师出身的詹姆斯,不仅精通业务,而且擅长商业谈判。此人外表温文尔雅,待人彬彬有札,却是公私分明,一丝不苟。  

    当时,美、日、德的商家代表,根本不把乳臭未干的蒋洲放在眼里。收购商务会一开始,美方代表仗着财大气粗,态度侮傲;德方代表凭着天时地利势气逼人;日方代表步步为营,稳扎稳打。但是,脸带微笑、态度谦逊的蒋洲,引起詹姆斯的注意。

    蒋洲认为,成功并购威尔茨,需要有五大要素。一是知根知底,购并双方应该相互熟悉;二是要“善意收购”,德国法律制度比较完善,工会力量非常强大,政府对于就业等问题非常关注;三是扬长避短,充分发挥购并双方的优势,相互融合共生共赢;四是收购方案明确,详细清楚;五是管理到位,一定要有熟悉当地情况的人员管理,对德国失业人员的就业,应实施“小步走,不停步”策略。无论从哪方面说,中方都有能力、有条件收购威尔茨。  

    想到这里,蒋洲掏出一支雪茄,把密封的雪茄头慢慢剪开一个口,他并不急于抽烟,而是将雪茄放在鼻子下,轻轻嗅了一下。詹姆斯一眼看出,这是一支价值50美元的古巴高级雪茄。蒋洲使用的雪茄剪,则是价值两万多美元的雪茄套具中的一件。詹姆斯暗吃一惊,为中国年轻人显现出的成熟和稳重而惊异。  

    

  谈判休息时间,詹姆斯主动走到蒋洲的面前,说:“给我一支雪茄,除此之外,我别无他求。”  

    “如果我没记错,这是拜伦写的一首雪茄赞美诗。”    詹姆斯瞪大眼睛,说:“蒋先生真是博学多才,佩服”  

    经过三轮谈判,詹姆斯决定由蒋洲以 200万欧元的价格收购威尔茨。  

    在合同签订仪式的酒会上,詹姆斯对蒋洲说:“小伙子,好好经营你的德国企业吧,你是用一支雪茄,从我手中买走威尔茨的。希望不久你能用在威尔茨赚到的钱,再次请我抽上等的雪茄。”  

    融入对方天地宽  
  
    德国企业是以优质制造著称的,有着八十多年建厂历史的威尔茨,流水线也是全自动的,速度快,精度高,比国内以手工为主的生产工艺先进多了。  

    德国工人工资高,同样生产钢瓶的厂家,德国工人平均月薪两千多欧元,中国工人月薪一干元人民币左右。从生产效率看,德国企业生产一个钢瓶,只要几十秒钟;中国企业则手工制作,至少要花三倍以上时间,德国人工成本高的劣势,被高效率生产的优势抵消。德国本土化生产贴近欧美市场,可以降低运输成本,德国高质量的产品,可以省去不少返修成本,综合成本占优,这是立足于德国的关键。    

    只要企业名称不变、产品质量不变,客户一般不会轻易改变这种关系。威尔茨易主后,蒋洲的主要工作是拜访客户,增进沟通和了解。威尔茨大大小小的客户有一百五十多家,60%一70o%来自德国,还有欧美其他国家的,其中的大客户就有二十多家。      
    蒋洲实施这套“中国收购、德国制造”经营模式,不仅融入企业的生产中,也体现在管理制度上。    
  
    作为总经理的蒋洲,深有体会地说:“到德国发展,要用信得过的当地人才。德国农工商税务等方面都有严格的程序和规定,繁文褥节特别多,要是单靠中国人,肯定无所适从。”“中国收购、德国制造”这条路子,使古老的威尔茨焕发勃勃生机。  

    如今,工厂门口主着三根旗杆,分别是中国国旗、德国国旗和勃兰登堡州旗,三面旗帜就是三层含义:厂方的主人是中国人,产品的制造在德国,货物的产地在勃兰登堡州。  

    但是,创业的路子并非一帆风顺,收购刚刚完成,开始恢复生产,投诉来了,工厂噪音过大,影响附近河流里鱼群和森林宿鸟的生活。  

    在极为泣重生态环境的德国,这是一件大事,最终,企业只得让步,缩短生产时间,停开部分机器。企业每小时产量的销售额为2000欧元,少开1小时,意味着损失200O欧元。  

    一波未平,一波又起。一名德国工人多次违犯劳动纪律,应予解雇。德国的劳动保护法非常严格,老板解雇工人,很不容易,蒋洲花了9个月时间,好不

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老外惊奇中国式慰问

上级慰问下级,多半会使人感到受宠若惊,老外却不这么认为。

    前不久的一天下午,骄阳似火,气温很高。我陪同一位名叫杰朗弗的德国客人驱车去参观某个会展。

    当驶过某大型建筑工地的一条马路时,正遇上堵车,好几辆轿车临时停在路旁,占据了半条马路,如同肠梗阻。再循声望去,此时工地上的扩音器里正播放着《运动员进行曲》音乐,我明白了,这里正在上演一幕领导干部慰问一线员工的活剧。

    只见工地上几十位头戴安全帽且皮肤黝黑的工人整齐地排列成三行,眼睛不约而同地投向一位皮肤洁白且穿着颇为讲究的领导干部。而此刻这位领导干部正在忙碌着,不停地从一旁随从的手里接过递来的毛巾、饮料,然后再依次递送到每位员工的手里,每递送一次,总会响起一阵零星掌声。

  目睹这一情景,我顿时很感动,自言自语道:这真是一种莫大的激励啊。

  就在这时,杰朗弗眨巴着眼睛忽然问我:“他们这是在干什么?”我的回答是:“这是一个部门的领导正在慰问烈日下工作的工人。”

    杰朗弗听了后并没有赞赏,他抬起手腕看了看表疑惑地问道:“现在是上班的时间,这样做难道不是在白白浪费工作时间吗?”我说:“就一会儿,耽误不了什么。”

    杰朗弗听了后,用异样的眼光瞧着我,一本正经地反问道:“这么多人的一会儿,是一种什么样的时间概念?”我心里顿时嘀咕着:你这老外也太爱小题大做了,咱们可没你们那样一本正经。

  杰朗弗见我缄默不语,也许揣测到了我有点不高兴的心思,旋即耸了耸肩:“对不起,我平时总是喜欢从统计学的角度去看待任何事情,可能这是一种习惯吧,请你原谅。”

    说来也怪,当我听了这几句话,反倒觉得有点不好意思了,人家心直口快,所提出的不同见解并没有恶意呀,再说人家是在替咱们掐指算着效率账哩。于是我打着圆场道:“我说得没有错,你说得也有道理,可能是东西方各自的观念不同吧。”

    杰朗弗见我露出了笑颜,以为刚才自己所说的话被对方接受了,于是就坡下驴直言不讳地发表自己的见地:“观念不同,您说得也许对,那我就再说两句吧,这么热的天气,那个当头儿的下了班后再去慰问这些工人不是更好吗?既没有浪费工作时间,何况又没有了现在这么高的气温。”

    说到这里,杰朗弗又向我提出了这样一个耐人寻味的问题:“如果今天领导先生不来慰问这里的工人,那么这里的工人就会不高兴吗?工作效率就会低下吗?”

  我听了,还真有些摸不着边际,目不转睛地瞅着他的严肃神情,索性来了个沉默是金。谁叫咱们思路和人家的思路不一样呢?就在这时,汽车开动了,杰朗弗却还不时回过头透过车窗看一眼仍在进行的慰问画面。

  是啊,就是直面上级慰问下级这样的一个小镜头,极易受到感动的咱们看到的是一种鼓舞,而务实的老外却担心影响工作。

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把所有人当好人

  有两句早听说过的话:“中国人走在大街上,先要把人都看成坏人防范着,接触中,再找出谁是好人。外国人走在大街上,先把人看成好人,接触中,再辨认谁是坏人 ”在埃及和土耳其旅游时,短短的十几天里,这种对比时时在冲击着我。

    钱箱敞着人不在

    埃及街头有许多工艺品店,四门大敞大开,里面常常没有人,金银首饰品就那么摆着,店老板和伙计就出去聊天了。你拿了什么,一般没人看到 这让我们十分惊讶和不适。

    一天,我和朋友在一家小店买东西,同样先从街上把老板叫回来 谁想老板又找不开钱,去换零钱了,半天不回来。店里只剩下我们两个中国人,店里的钱箱开着,就放在柜台上,里面少说也有几千美元 我们望着钱箱很不自在,不免生出恐慌。虽然我们不会拿人家的钱,但钱要是少了怎么办?我们吓得出了一身冷汗,恨不得赶紧走开。

    更让我们惊奇的是,老板回来后,竟然都不朝钱箱里看一眼,笑着把零钱找给我们,和我们友好地告别。我们走出店门后,才呼出一口大气,简直被吓坏了 在埃及,人看人都是好人 人与人之间如此信任,让我们很不习惯。

    不是宰客是担心

    一天夜晚,我们坐小公共汽车回宾馆,由于语言不通,我们全凭手势交流。我们给了钱,售票员却不干,和我们拼命比画。随着车子不断前行,他的嗓门越来越大 我想我们是碰到敲竹杠的了。无奈,我又拿出几块钱 对方竟然还不答应。这下我急了,心想如此宰客怎么行!我把钱硬塞到他的手里,他竟然急得差点哭起来。最后,我们终于从他的手势中看出,他不是要钱,是要我们宾馆房间的钥匙牌,他怕把我们送错了地方 车子一直把我们送到宾馆门前,他才满意地对我们点点头。唉,人家是为我们着想才急成这样,我们却误认为是宰客 。

    让孩子给陌生人带路

    一天,我在尼罗河边迷了路,找不到我坐的游轮了,而游轮半小时就开船了。埃及的游轮都是一个样,我急得要命,求助路边的一位妇女。我把船上房门的钥匙牌给她看,这是我迷路时求助的最好办法 妇女看后,跟她的小女孩说了几句。那女孩也就十二三岁,她便带着我朝相反的方向走去 我很惊讶,在国内,一个母亲是绝不会把自己的女儿交给一个外国人的,更不会让她给一个陌生人带路。

    那天,小女孩一直把我领到我坐的那条船上,那时离开船只剩下两分钟。我由衷地感谢小女孩,感到这个把所有人都看作好人的国家。

    遍地银行没保安

    在土耳其的大街上,到处都有兑换货币的小银行。让我们惊讶的是,这些银行都没有保安,甚至没有监视镜头。小店里一般只有两名工作人员,柜台很低,里面的钱箱,外边的人伸手就能拿到。我们心里都不免为他们捏着一把汗。这要是被坏人抢了怎么办?

    然而,大街上人们很坦然,脸上露出春风一般温暖的笑容。这让我们感到十分惭愧。十几天的行程过去,我们不能不说,在国内那种随时防备他人的心态,把他人当做坏人的习惯,在这里实在是一种负担。

    在许多国度里,人看人,看到的都是好人,既然是好人,还用得着防范、担忧和警觉吗?人看人,看到的都是美好,这是一件多么幸福的事啊。我们不禁感慨,这需要怎样的国民素质,什么样的历史背景,才能办到呢?

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